Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you contact us for service, schedule appointments, or communicate with our team.

Personal Information

• Name, address, phone number, and email address
• Appliance brand, model, and description of issues
• Service history and repair records
• Payment information (processed securely)

Automatically Collected Information

• Device and browser information when you visit our website
• IP address and location data
• Website usage statistics and analytics

How We Use Your Information

• To provide appliance repair services and customer support
• To schedule appointments and communicate about repairs
• To process payments and maintain service records
• To improve our services and website functionality
• To comply with legal obligations and business records requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With your consent
• To comply with legal requirements or court orders
• With service providers who assist in our operations (under strict confidentiality agreements)
• To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Last updated: November 13, 2024